A Platform That Keeps Itself Running
The common faults that page an engineer at night are handled by the platform itself. Your phone lines are never tested or redialled automatically: line actions stay in your hands.
What The Self-Healing Platform Does
Certificates Renew Themselves
Workspace and SIP certificates are issued and renewed automatically, and applied when no calls are active.
No Stuck Calls
Calls with no media are ended automatically, so extensions are never left looking busy.
Stale Registrations Cleared
Old app and phone registrations are removed, so calls ring the device that is really there.
Services Restart After A Fault
Platform services are supervised and restart on their own if they stop.
Standby Takeover
On-site installations run as active and standby pairs; the standby takes over if the active server fails.
Faults Reported, Not Hidden
Events and alerts tell your team what happened and what the platform did about it.
Switched on per customer workspace with the licence, from the same provider console. See the platform
Does the platform make test calls on my lines?
No. Nothing dials, tests or reconfigures a phone line by itself. Line diagnostics report problems and leave any action to your team.
What does self-healing cover?
Platform faults: certificates, calls with no media, stale registrations, stopped services and, on site, failover to a standby server.
Talk To An Engineer Now
Call us from your browser. No app, no number to dial: the keypad drives our menu and an engineer answers. Or call +1 902 888 8942.