Resource Centre
Apps to download, videos to watch, guides to request and what changed recently. Everything a partner team needs to get going.
Apps And Gateway Software
Always the latest published version. Older versions are kept by your platform administrator.
- TV365 Agent For AndroidDownload
Softphone app, APK
- TV365 Agent For WindowsDownload
Softphone app, installer
- TV365 Agent For iOSDownload
Early access build, installed with our help
- Interconnect Gateway For AndroidDownload
Turns an Android phone with the TechVision365 audio dongle into a managed GSM line
- TechVision365 Bridge For WindowsDownload
Gateway hub that bridges handsets' GSM audio to SIP
Watch The Platform
- White-Label Hosted UC Platform For Service ProvidersWatch
The platform from a provider's point of view: console, workspaces, apps and the free trial.
- UC Platform Tour For Mobile ViewingWatch
The same tour in a 4:5 format for phones.
- Call Center Training SeriesWatch
Fourteen short lessons for queue administrators and supervisors, on our YouTube channel.
Guides And Manuals
Guides are sent to partners and trial users on request, so we can send the edition that matches your platform.
- Call Centre Admin GuideRequest Guide
Queues, agents, service levels, supervisors and reports, step by step.
- Device Onboarding GuideRequest Guide
Enrolling apps, desk phones and gateways into a workspace.
- GSM Connectivity Installation GuideRequest Guide
Gateway hubs and SIM lines, for network operations teams.
What Changed Recently
- TV365 Agent 3.5 For Android
Group calls with add-participant, and app updates that resume after a lost connection.
- Pause And Resume For Workspaces
Providers can pause a customer's service: a notice page appears and changes are refused until it is resumed.
- Desk Phone Provisioning From The Cloud
Workspaces can serve settings to IP desk phones found on the customer's network.
- Chat In Every App
Messaging between colleagues on Android, iOS, Windows and the web phone.
- Platform Roles, Brand Theme And SIP Guard
Custom roles with rights per area, a theme built from five brand colours, and scanner blocking at the voice edge.
Talk To An Engineer Now
Call us from your browser. No app, no number to dial: the keypad drives our menu and an engineer answers. Or call +1 902 888 8942.