Resource Centre

Apps to download, videos to watch, guides to request and what changed recently. Everything a partner team needs to get going.

Downloads

Apps And Gateway Software

Always the latest published version. Older versions are kept by your platform administrator.

  • TV365 Agent For Android

    Softphone app, APK

    Download
  • TV365 Agent For Windows

    Softphone app, installer

    Download
  • TV365 Agent For iOS

    Early access build, installed with our help

    Download
  • Interconnect Gateway For Android

    Turns an Android phone with the TechVision365 audio dongle into a managed GSM line

    Download
  • TechVision365 Bridge For Windows

    Gateway hub that bridges handsets' GSM audio to SIP

    Download
Videos

Watch The Platform

  • White-Label Hosted UC Platform For Service Providers

    The platform from a provider's point of view: console, workspaces, apps and the free trial.

    Watch
  • UC Platform Tour For Mobile Viewing

    The same tour in a 4:5 format for phones.

    Watch
  • Call Center Training Series

    Fourteen short lessons for queue administrators and supervisors, on our YouTube channel.

    Watch
Guides

Guides And Manuals

Guides are sent to partners and trial users on request, so we can send the edition that matches your platform.

  • Call Centre Admin Guide

    Queues, agents, service levels, supervisors and reports, step by step.

    Request Guide
  • Device Onboarding Guide

    Enrolling apps, desk phones and gateways into a workspace.

    Request Guide
  • GSM Connectivity Installation Guide

    Gateway hubs and SIM lines, for network operations teams.

    Request Guide

Developer API and webhooks

Release Notes

What Changed Recently

  • TV365 Agent 3.5 For Android

    Group calls with add-participant, and app updates that resume after a lost connection.

  • Pause And Resume For Workspaces

    Providers can pause a customer's service: a notice page appears and changes are refused until it is resumed.

  • Desk Phone Provisioning From The Cloud

    Workspaces can serve settings to IP desk phones found on the customer's network.

  • Chat In Every App

    Messaging between colleagues on Android, iOS, Windows and the web phone.

  • Platform Roles, Brand Theme And SIP Guard

    Custom roles with rights per area, a theme built from five brand colours, and scanner blocking at the voice edge.

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